As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Every country and region is facing shipping delays of various degrees. The TIMEXING team will do our best to keep you updated and informed about your order during this time as new information becomes available.
Regions heavily affected by the pandemic such as the US, UK, Australia most regions in Europe, and Asia will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.
If you have any questions or concerns about your order, please email us at [email protected] and our team will be happy to assist you, 7 days a week.
At TIMEXING, a passion for design may flow through our veins, but we also value innovation, craftsmanship, sustainability, and high quality.
Your beloved shipment will be transported by air, sea, or rail to your receiving address depending on your specific delivery date.
Normally, air freight + local postal delivery.
Pay attention to your express tracking number and they will update the information at any time.
When will I receive my order?
We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured that we only work with reliable welding manufacturers and suppliers to give you the best service.
Holiday Shipping Delay
The biggest Black Friday Cyber Monday promotion offers amazing discounts, so the number of orders exceeded our expectations. Coupled with the impact of COVID19, local express companies in UK, AU and our warehouse are all backlogged and are working around the clock to try to fulfill every order as fast as possible.
The TIMEXING team is extremely grateful for the support the community has shown us.
Here is an estimate of current delays pertaining to your order:
- Order Fulfillment Delay: 5-7 business days
- Shipping Delays: 3-4 weeks
How do I track my order?
Your delivery confirmation email will contain your tracking number and order details.
Taxes and other charges
Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties